Sanitary sewer backups should be reported to us before
calling a plumber or contractor.
The problem may be associated
with the main sewer line. Call the Police department after
hours and they will contact our on-call man.
Sewer Backup After Hours (3:30pm to 7:00am)
The Water Division has a man on-call 24 hours a day and
can be reached after hours
by calling the non-emergency
Police Desk Number at (847) 872-8000.
Sewer Backup During Working Hours (7:00am to 3:30pm)
If you are experiencing a sewer backup call the Water
What to Avoid
Please do not flush handi-wipes, disposable diapers or
other similar material down
the sewer system.
The Water Division has a sewer cleaning program in place
and routinely cleans the sewer
lines. This is a preventative
maintenance to assure our customers of clean running lines.
Sump Pump Ordinance
Discharging your sump pump illegally into a sanitary sewer
system could very likely
contribute to a sanitary sewer
backup affecting not only your neighbors' home but your
own home as well.
While April showers may bring May flowers, together with
the winter's thaw they also
bring an influx of water into
the sanitary sewer system. Adding to this burden is the
that many homeowners have their sump pumps illegally
hooked up to drain directly into
the sanitary sewer. Because
the sewers cannot handle that amount of water all at once
many homeowners will experience sewer backups and flooding.
Section 94-121 of the Municipal
code of the City of Zion prohibits the draining of stormwater
into the sanitary sewer system. Please - to help yourself,
your neighbors, and the
City of Zion,make sure all sump
pumps and down spouts discharge to the outside of
It is illegal to have your sump pump or down spout discharge
into the sanitary sewer system.
If you are unsure of your
hook-up call us and we will be happy to check if for you.
See "Rates" under Water