- Important Change - Effective February 1, 2007 -
A $50.00 non-payment fee will be charged to every account
has been terminated or an attempt
has been made to terminate service.
For water billing purposes the city is divided into 3 sections. Each section is billed quarterly, so every month the billing clerk is preparing a different section's water bills. The billing clerk gets the information from the Meter Reader from the Water Department in Public Works, who does electronic readings of consumption.
Water bills are always due the first Monday after the 20th of the month. Shut off occurs 2 weeks after the penalty date on the bill. If you can't pay the bill by the shut off date the City does offer water extensions to the property owners. If the owner meets the city's criteria for an extension, he or she would need to come in and sign an extension contract. Half of the bill would need to be paid that day
and the balance would be extended until the end of the month.
Please note that if any other monies are owed to the city, parking tickets, grass cutting/weed liens, building department fines, an extension would not be granted until all of those were taken care of. We have a night deposit box near our front door for any after-hours payments.
Please do not put cash in the night drop .
Along with cash and your personal check or money order we accept credit card payments and also offer Direct Debit for your water bills from a checking or savings account. If you are a tenant and are responsible for the water bill, we can set up the account so that a duplicate bill comes to you in your name. However, your landlord would need to contact water billing (847 746-4008) to add tenant information to their account.
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see when you can expect your water bill, as listed by street
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